Opening a Medical Clinic in Australia.

Opening a GP Clinic in Australia can be a daunting task. There’s a lot to consider however, it can be rewarding.
If you’re looking for information on how to start a General Practice in Australia, you’ve come to the right place. We’ve been helping GP’s and doctors get established for years now and have a pretty good idea of what goes into starting a medical clinic. You’ll need to make decisions, from choosing the ideal location and IT solutions to accreditation and staff management.

1. Business Plan

General Practice needs to be treated like a business. Plan out your unique value proposition, how you’re going to raise awareness, where your clinic is going to be and what you’re going to do to make your patient’s experience more enjoyable.

There are a few ways you can do this:

  • A full business plan.
  • A set of goals and objectives laying out what you want to achieve in 1 month, 6 months, a year, 5 years etc. Make your goals SMART
  • Key performance indicators detailing what success will look like for your clinic. 

2. Choose the Right Location for Your Practice

Choosing the right location for your practice is essential. Think about location visibility, the demographic, demand for a medical practice, economic infrastructure and proximity to other health service facilities in the area. It can be useful to place your clinic near allied health professionals, pathologists, pharmacies and hospitals, as you can build relationships and generate new patients. Having a ‘shop-front’ practice can also be useful for visibility. If you’re planning on targeting a specific niche, demographic information can be found on the Australian Bureau of Statistics website.

3. Ensure your General Practice is Future-Proof.

As time goes on, developments will continue to be made in medical practice technology, with faster networks, better client management programs and more intelligent IT systems that help clinics operate at their best. 

Failing to upgrade or plan your systems to be upgradeable can mean the end of your clinic in 5 or 10 years. While that may seem like a while, there’s often no chance at resurrection for practices that let themselves slip. Some of the most difficult and time consuming IT fit-outs we’ve done are upgrades for old systems. Transferring data, implementing new processes and dealing with a decade of messy IT systems is almost not worth the time at all. Save yourself the hassle down the line, and plan your IT systems to be scalable and smart.

If you’re not sure where to start when finding the right technology for your medical practice, we can help you find what you’ll need. Our experts can help you set up, install and manage medical IT systems for your new clinic, as well as plan out the necessary technology purchases. Knowing what technology you need to buy will help you save money in the long run, and stop you ending up with a problem on your hands.

4. Hire the Right Staff and Manage Them Properly

When you’re hiring staff for your practice, you need to make sure you’re choosing people that understand your clinic’s values, as well as the importance of accuracy in their work. Above all, a good practice manager is essential for smooth operations. The practice manager you choose should be able to manage digital platforms and customer data, as well as manage patients and other employees. Beyond hiring staff that will fit your business, you’ll need to make sure you’re following Australia’s National Employment Standards, set out in the Fair Work Act 2009. There are also several workplace laws directly related to employees, including:

  • Australian Human Rights Commission Act 1986
  • Age Discrimination Act 2004
  • Disability Discrimination Act 1992
  • Equal Employment Opportunity Act 1987
  • Equal Opportunity for Women in the Workplace Act 1999
  • Racial Discrimination Act 1975
  • Sex Discrimination Act 1984
  • Work Health and Safety Act 2011

5. Get General Practice IT Support

Setting up a General Practice can be hard if you’ve never done it before. Having a support team on-board can help you get things organised faster, get guidance when you need it and ensure everything is working correctly before you launch. If you need assistance setting up a clinic, or you’re looking for medical IT Support, the team at We can help you. We specialise in establishing and maintaining networks and IT systems for new medical practices and healthcare clinics and can get your clinic up and running within a week. We’ve helped hundreds of clinics and GPs across Australia get started and improve their systems.

GPKinnect completely removed the headaches from setting up a new clinic. Ollie and his team are knowledgeable and professional.


Contact us today to discuss your new venture, to see if we can Kinnect you.